Shipping & Returns
Shipping Policy
On our site we care that you receive your products in the shortest time possible, that is why we offer nationwide shipping so that you can enjoy our hygiene and personal care products from the comfort of your home. The shipping cost varies depending on your location and the weight of the package. In addition, our products are carefully packaged to ensure that they arrive in optimal condition.
Regarding delivery times, these vary depending on the location and the type of shipment selected. However, our customers usually receive their orders within 3 to 5 business days after making the purchase. If you have any questions or need more information about our shipping methods, do not hesitate to contact us.
Exchange and return policy
At 'My Site' we strive to offer you products of the highest quality, and we are sure that you will be satisfied with your purchase. However, if for any reason you need to exchange or return a product, we want you to know that we are here to help you.
If the product you received does not meet your expectations, you can request an exchange or return within a maximum period of 15 days after receiving the order. To do this, it is important that the product is in the same condition in which it was delivered, with its original packaging and without having been used. It is important that you know that shipping costs associated with exchanges or returns are the responsibility of the customer.
If you have any questions or need more information about our exchange and returns policy, do not hesitate to contact us. We want you to be completely satisfied with your shopping experience on 'My Site'.