Repellent Spray

Return Conditions:

• Koxol products can be returned within 30 days of the original purchase date.
• Products must be in their original condition, unopened and with packaging intact to be accepted for return.
• A purchase receipt or proof of payment will be required to process the return.

Return Process:

• To start the return process, the customer must contact our customer service.
• A prepaid shipping label will be provided to the customer to return the product free of charge.

Refund :

• Once we receive the returned product and verify that it meets the return conditions, the refund will be processed.
• The refund will be made using the same payment method used for the original purchase.
• Original shipping costs are not refundable, unless the return is the result of an error on our company's part.

Exceptions :

• Returns will not be accepted on Koxol products that have been used or are not in their original condition.
• Returns will not be accepted on Koxol products purchased through unauthorized distributors.

Warranty :

• All Koxol products are backed by our customer satisfaction guarantee. If you are dissatisfied with your purchase for any reason, please contact us to find a solution.

This policy is subject to change without notice. For updated information on our return and refund policy, please visit our website or contact our customer service.

K Oxol Shipping Policies

At K Oxol, we strive to provide an efficient and reliable shipping service to our customers. Our policies are designed to ensure that your products arrive safely and in a timely manner.

Order Processing:

• Once the purchase is made, your order will be processed and prepared for shipping within 1 to 2 business days.
• You will receive an email confirmation with your order details and tracking number once the package has been shipped.

Shipping options:

• We offer several shipping options, including standard and express shipping, so you can choose the one that best suits your needs.
• Delivery times and shipping costs will vary depending on the option selected and delivery location.

Shipment Tracking:

• All orders shipped from K Oxol will include a tracking number so you can track the status of your delivery in real time.
• We will provide you with a direct link so you can monitor the location of your package throughout the shipping process.

Delivery and Reception:

• It is important that you provide an accurate and complete shipping address to ensure successful delivery.
• If you are not available at the time of delivery, the carrier will leave a notification with instructions to schedule a new delivery or pick up the package at a nearby pickup point.

Customer Support:

• Our customer service team is available to help you with any questions or problems related to your shipment.
• If you have any concerns about your order or delivery, please do not hesitate to contact us for personalized assistance.

These shipping policies are designed to ensure that your K Oxol products reach you in optimal condition and on time. We strive to offer a quality shipping service that meets your expectations and needs. Thank you for trusting K Oxol for your online purchases!